Joy brings nearly 20 years of market research experience, focusing on operations, client relations, and vendor management.
She oversees the firm’s research projects across various sectors, ensuring quality and reliability.
Working closely with leadership, Joy supports growth by meeting evolving client needs.
She also manages specialist research panels, including expatriate families and senior decision makers across industries, contributing to strategic initiatives such as international school studies, financial services research, and the global Purchase Managers Index (PMI).